I redirect users from std Account page to a VF page. the tab featuring

<apex:outputPanel > <chatter:feedWithFollowers entityId="{!Account.id}"/> </apex:outputPanel>

no longer works - users cannot post into the Chatter. Triggers for logged activities can still push to the account. The Enter a Meeting (New Event) publisher Action still works ok. The issue is also newly present in Sandbox. If I revert to default Account pages Chatter works ok (but obviously we don't want this).

Same issue in any browser so far.

Any suggestions?

  • Some users can still post - I can too, if I log in as them. If I log in as someone who can't - I can't. – jaw999 Mar 7 '14 at 15:42
  • Do any errors get displayed to the users who can't post? – alouie Mar 7 '14 at 15:50
  • No errors. Just non function. One user - same profile as another user who can post - noted issues with the 'File' option on the Account's chatter section. My File works fine. – jaw999 Mar 7 '14 at 17:11
  • 1
    I have SF support on this one. THey actually responded quickly. I will share updates. – jaw999 Mar 7 '14 at 19:31
  • It appears anyone who has access to some report Charts on the Account page is having the error. Anyone else have exp with this? – jaw999 Mar 10 '14 at 18:24

Check your setup audit trail (Setup->Security Controls->View Setup Audit Trail).

It's likely some permissions or sharing settings changed on the Account object or the related Visualforce page / Apex class.

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