We want to display the same chat deployment on all different language locales in a community page, and then dynamically set the chat deployment button id based on the language.
We know that you can add logic to specify a button id using the embedded_svc.snippetSettingsFile.directToButtonRouting setting--although this determination is based on the prechat information. We have also seen the option to specify "Routing Order" on the Embedded Service Chat component in Community Builder--but there is not clear documentation on how this works.
Does anyone have experience supporting chat in multiple languages? Is there a way to dynamically set the button id based on url language settings? Could you potentially do that in the directToButtonRouting or in the Routing Order Settings?