I downloaded the Salesforce1 mobile app and can't find how I to add a new contact using the app. Is this possible or is the mobile app functionality limited to only viewing data?


No you can do almost everything with this app.

Click on top left menu icon and find Contact object:


By clicking "New" button you can add new contact.

New button

  • Are you Using Salesforce 1 App in iPhone/iPad ? I have Installed same app in Samsung Tab 3, I am also not getting 'New' Button in any Object – user40138 Mar 6 '14 at 16:36
  • @user40138 It is Google Nexus 5 screenshot taken few minutes ago. – Ashwani Mar 6 '14 at 16:37
  • Whether app is showing has Chatter OR Salesforce 1, In my Case it shows has Chatter Even if I install the other – user40138 Mar 6 '14 at 16:40
  • Do I have to Config Anywhere To get New Button – user40138 Mar 6 '14 at 16:41
  • @user40138 No i didn't take extra steps to get "New" button. – Ashwani Mar 6 '14 at 16:42

Has your user got permissions to create contacts? If so you should be able to create contacts from Salesforce1 if no you won't see the "New" button and you wont be able to create contacts from Salesforce1 and either from desktop-web browser. Check your user, the profile and the permission sets that it has. Hope it helps! :)


Check whether the new button of contacts page is overridden Go to > Setup > Contacts > Buttons, Links, and Actions

Now check whether the 'new' button has default setting(No Override)

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