In the FTP of marketing cloud we have three folders Import ,Export and Triggered automation . Just wondering if it is possible to create new folders in FTP and transfer file to those folders through file transfer activity .Thank you

1 Answer 1


Yes, however you will need to create a new File Location (Under Setup > Data Management > File Locations), pointing to "Triggered automation" folder:

enter image description here

Once you've done so, you can select it in step 2 of File Transfer Activity configuration: enter image description here

  • Hi @Lukas, can you please tell me how do you create a new file location? I can't seem to find that option anywhere. Thanks!
    – Duicug
    Commented Feb 20, 2020 at 9:23
  • See my updated answer @Duicug Commented Feb 20, 2020 at 9:25
  • Does this create a new folder in enhanced FTP or is it just relative path . I tried doing it but it doesnt seem to create a new directory . Is it so that new directory is not created. Commented Feb 21, 2020 at 10:27
  • @SandeepThapa - You need to create the directory on the FTP server, before you can use it in a File Location. This needs to be done using an FTP client Commented Feb 21, 2020 at 10:36
  • @LukasLunow I tried to create a folder using FIleZilla and I have admin privilage but couldnt create it. Is there any specific roles you need to create directories in FTp .Thank you Commented Feb 21, 2020 at 10:41

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .