In the FTP of marketing cloud we have three folders Import ,Export and Triggered automation . Just wondering if it is possible to create new folders in FTP and transfer file to those folders through file transfer activity .Thank you


Yes, however you will need to create a new File Location (Under Setup > Data Management > File Locations), pointing to "Triggered automation" folder:

enter image description here

Once you've done so, you can select it in step 2 of File Transfer Activity configuration: enter image description here

  • Hi @Lukas, can you please tell me how do you create a new file location? I can't seem to find that option anywhere. Thanks!
    – Duicug
    Feb 20 '20 at 9:23
  • See my updated answer @Duicug Feb 20 '20 at 9:25
  • Does this create a new folder in enhanced FTP or is it just relative path . I tried doing it but it doesnt seem to create a new directory . Is it so that new directory is not created. Feb 21 '20 at 10:27
  • @SandeepThapa - You need to create the directory on the FTP server, before you can use it in a File Location. This needs to be done using an FTP client Feb 21 '20 at 10:36
  • @LukasLunow I tried to create a folder using FIleZilla and I have admin privilage but couldnt create it. Is there any specific roles you need to create directories in FTp .Thank you Feb 21 '20 at 10:41

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.