According to the latest release notes we can now add up to three FTP users per MID:

This release allows you to add up to three FTP accounts per MID. Create or delete these users in the Setup section of your account on your own. Restrict account access by specifying the IP addresses a user can access the account from. This new feature gives you the flexibility to assign different users to different business units as needed.


But anytime I try to add new users the username is locked as the MID and it claims that this user already exists. Is there something I'm missing?

  • 1
    This feature was delayed. Perhaps it will be released tonight. The ui will change
    – EazyE
    Feb 20, 2020 at 0:02
  • It was not released this week. Perhaps next week
    – EazyE
    Feb 20, 2020 at 12:52

1 Answer 1


As Of Today(20 Feb,2020), I can confirm that this feature from January 2020 release is not released yet. I took a screen grab while validating this in the platform today.

enter image description here

  • Thanks, glad I'm not crazy then. Feel free to update your answer when the feature is released for anyone's future reference! Feb 24, 2020 at 15:29

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