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I have a quote line where the user enters the subscription term(month) as follows. When user saves the quote line an additional discount of 10% is added automatically even when there is no discount schedule at all and the sales rep has not added a manual discount either. Any idea on what could be causing this?

Quote line

Discount added

Quote line history

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Those are possible reasons

  1. Custom Script (Quote Calculator Plugin) basing on Quote fields
  2. Price Rules
  3. Quote Trigger
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It does appear that it's a discount schedule, but not a product-level one. It could be associated to the product option, or a contracted price on the quoted account (or an account higher in its hierarchy).

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