track user analytics web

Question

I would like to try to track the user with the collect via the web and analytics tool.

I inserted the collect shown in the documentation

Basic web observation code

<script type = "text / javascript" src = "http://MID.collect.igodigital.com/collect.js"> </script>
<script type = "text / javascript">
_etmc.push (["setOrgId", "MID"]);
_etmc.push ([ '_trackPageview']);
</ Script>

copy this code and insert above "trackPageView"

_etmc.push (["setUserInfo", {"email": "INSERT_EMAIL_OR_UNIQUE_ID"}]);

Replace "INSERT_EMAIL_OR_UNIQUE_ID" with the dynamic code to get the customer ID. A customer ID is typically an email address or custom number unique to that customer.

I tried with the mail, subscriber key and subscriber id.

But I think I'm wrong something because they are always anonymous to me.

is there any setting to do first?

thank you

Answer 1

First you have some errors in your code:

• trackpageView with etmc.push is written completly wrong
• you have many whitespaces that are bad, especially </ Script> and text / javascript

This is the basic code you want to add, when you want to track any site on your website.

<script type="text/javascript" src="http://MID.collect.igodigital.com/collect.js"> </script>

<script>
  _etmc.push(["setOrgId", "MID"]);
  _etmc.push(["trackPageView"]);
</script>

When you know the subscriber / customer you will add the following:

_etmc.push(["setUserInfo", {"email": "INSERT_EMAIL_OR_UNIQUE_ID"}]);

When you know which kind of item the subscriber is viewing at the moment (on that particular site) the trackpageview has to get more details:

_etmc.push(["trackPageView", { "item" : "INSERT_PRODUCT_CODE" }]);

When you would know that this particular product is from a specific category or you are on a category page of "SalesforceStackExchange" you would even define trackpageview further:

_etmc.push(["trackPageView", {"item":"XXXX", "category":"SalesforceStackExchange"}]);

And even further when you know a search team like "Lukas Lunow":

_etmc.push(["trackPageView", {"item":"XXXX", "search": "Lukas Lunow", "category":"SalesforceStackExchange"}]);

Final result on an item page of item XXX on category SalesforceStackExchange where you searched for the "Lukas Lunow" COULD BE:

<script>
  _etmc.push(["setOrgId", "MID"]);
  _etmc.push(["setUserInfo", {"email": "123456"}]);
  _etmc.push(["trackPageView", {"item":"XXXX", "search": "Lukas Lunow", "category":"SalesforceStackExchange"}]);
</script>

Does that answer your Question?