6

I have a community where I have created 3 custom tile navigation menus. When logged in, the menu shows but when I access the community as a public user the Tile Menu doesn't display. I have allowed Public access to the community and all other components used are displaying except the Tile Menu component. What I'm I missing or what is the issue? Any help will be highly appreciated.

Thanks.

3
  • 6
    I was able to figure this out. I was missing the "Read Access" to documents under the "Community User profile" For those who may encounter the same, here are the correct settings for the "Tile Menu" -Select Publicly available if you want the tile menu item to show for guest users that aren’t members of the community. -Enable Let guest users view asset files on public and login pages in Workspaces | Administration. Then, give read access to Documents.
    – MauMau 254
    Feb 3, 2020 at 17:47
  • 2
    Giving the guest user profile read access to "Documents" was the thing I was missing. Talk about unintuitive! Thank you so much!
    – Stephen
    Mar 11, 2020 at 18:08
  • So as of May 2024, "MauMau 254" still has the right answer. For those of you who are more visual, I created a short how-to video tutorial based on these steps. CLICK HERE May 13 at 21:57

1 Answer 1

0

To make the images in the tile menu viewable by guest site users:

  • Enable Let guest users view asset files and CMS content available to the site in Administration | Preferences in Experience Builder.
  • Access the site’s guest user profile and Object Settings. Then, give read access to Documents.

More information here

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .