0

Where do I go to edit the fields on the Global Action - New Case?

I've checked Global Actions in the settings menu and it doesn't appear there, nor is it on the Cases Object. I want to add a custom field to the pop out screen

enter image description here

0

You can go to Setup > Create > Global Actions > Global Actions then click "layout" action link on New Case.

Hope this helps

| improve this answer | |
  • Thanks, but I went here and there is no New Case global action. Only SendEmail, CreateNewContact and NewGroup – Quango Bruce Jan 30 at 21:08

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.