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I need to disable the live chat option when all agents are offline.

I used liveagent.showWhenOnline and liveagent.showWhenOffline methods in the controller.

liveagent.showWhenOnline('button_id', document.getElementById('liveagent_button_online_button_id'));

liveagent.showWhenOffline('button_id', document.getElementById('liveagent_button_offline_button_id'));

liveagent_button_online_button_id and liveagent_button_offline_button_id are referring to the element ids of corresponding div.

The functionality is working fine. But need to refresh the page and it takes some time to display/disable the button.

What can be the reason for this delay in response time?

Thank You!

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