0

I am trying to set up a Customer Community with Salesforce.

This is an Enterprise trial org with Enhanced Email enabled.

Internal users can see Related List 'Files' just fine.

The Community Users see this error in the Related List instead:

sObject type 'EmailMessage' is not supported

Since i can't actually assign permissions on this EmailMessage object, how can i enable the users in the portal to see case attachments?

0

Salesforce support advised that we need to enable Email-to-Case feature for the related lists to work in the Community.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.