I am trying to set up a Customer Community with Salesforce.

This is an Enterprise trial org with Enhanced Email enabled.

Internal users can see Related List 'Files' just fine.

The Community Users see this error in the Related List instead:

sObject type 'EmailMessage' is not supported

Since i can't actually assign permissions on this EmailMessage object, how can i enable the users in the portal to see case attachments?


Salesforce support advised that we need to enable Email-to-Case feature for the related lists to work in the Community.

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