I am getting following error when trying to subscribe to reports -
"We couldn't set up your subscription. Try subscribing again. If you still can't subscribe, ask your Salesforce admin for help."

I am doing the Lightning Experience Reports & Dashboards Specialist superbadge.

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I checked/unchecked many reports related permissions on Profile, but it keeps giving this error.

I am not able to find why is this happening & its really frustrating as its the last step to complete the Superbadge. Please help.

  • can you try doing same in classic? Jan 19, 2020 at 14:20
  • @PranayJaiswal Tried that too....Wont work
    – Mohit K
    Jan 19, 2020 at 14:39
  • 1
    @PranayJaiswal Found solution
    – Mohit K
    Jan 19, 2020 at 14:44

1 Answer 1


Finally found a solution to this weird problem.

I was not able to subscribe because storage limit was exceeded in my Developer Org.

Max limit is 5.0 MB and in my Org it was showing 6.2 MB. So i deleted around 1000 records to bring size below 5.0 MB.

You can find it under Setup > Storage Usage.

And then I was able to subscribe Reports again.

Got to learn something new..!!

  • I doubt anyone would face something like this. The more you know. Jan 19, 2020 at 14:45
  • @PranayJaiswal I found online that many people are facing this issue....Even some have raised case against it.
    – Mohit K
    Jan 19, 2020 at 14:47
  • 2
    This totally makes sense technically, but the error is definitely misleading. If possible, I'd consider logging a bug with support.
    – sfdcfox
    Jan 19, 2020 at 15:04

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