I created an Update Record quick action. Inside the quick action I am trying to update one field which is a picklist field. The picklist field have these options: Item 1, Item 2 and Item 3.
I want to set the predefined field value as "Item 1" if the current value of the picklist is NULL. Then set the field value as NULL if the current value is not NULL.
Here is the formula I have.
IF(TEXT(Picklist__c) = "", "Item 1", "")
When the current value is null it is working as expected. However if the value is not null, it is just displaying what is the current value when the quick action pops. Is there any way to set the value to NULL aside from empty string and NULL?