I have create a customer portal community where i have created a user with Customer Portal Manager US profile (clone of Customer Portal Manager) And have View Content in Portals = true in my profile. I have added the user as author(and also changed to library admin and viewer for tested) for all this permissions i am able to see the contact from library but when i click on to download from library is asking for login. Is it not possible to download files from library by a customer user. Please guide me to get the solution for this issue.
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2 Answers
Referring to following links customer communities dont have access to content. Content is available only for partner communities
http://limitexception.herod.net/2013/08/28/salesforce-object-type-by-community-or-portal-type/ https://help.salesforce.com/HTViewHelpDoc?id=users_license_types_communities.htm&language=en_US
Customer Communities may have Content and Libraries, but Users with Customer Community License cannot see Content. Users with Partner Community Licenses can log into the Customer Community and access Content and Library Tabs.
