Create a task option is not visible in lightning experience. Previously it was visible as per screenshot. Open Activities and Activity History related list is already available in page layouts and New Task button is also available in page layout.Previous Screenshot

Now it looks like this

  • Your profile have access to quick action's task record type? Dec 23, 2019 at 12:19
  • No it did not. After adding record types of task for the required profile, my problem has been resolved. Thank you very much!!
    – Abhilekh
    Dec 23, 2019 at 12:26

1 Answer 1


Assign the Record type being used by the quick action to the User's Profile.

Knowledge article - https://help.salesforce.com/articleView?id=000340216&type=1&mode=1

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