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I've been looking through all the documentation, and I can't seem to identify what the 'Base Collect Tracking Code' is referring to, or why it is now 0 for us. It used to have data in it as far as I can remember, but it no longer does and I'm trying to decide if I should be concerned. The 'track category views' we don't use, but what information are we missing by not having any data in Base Collect Tracking?

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The Base collect code is just the collect.js, this script does not collect any information. All information that is tracked is gather by the track calls.

There is also a Known Issue for this behavior

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  • Thanks for the response!
    – Michael O'Kane
    Commented Jan 14, 2020 at 0:57

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