I am trying to load the csv files data through data loader to salesforce,When i try to load the Russian data i get
?????? in the place of text .How to resolve this issue??
Once you save the file in excel in CSV Format, Open it in notepad and save it with encoding as UTF-8, Open it again in excel to see if character are appearing correctly. If Yes then load the file .
Assuming that dataloader is used to load this data in, then ensure that utf8 is checked within the settings