We have the community with
Customer Service template setup and we use Salesforce Knowledge base.
Topics are set up in the
Content Management -
Topic Management and Articles are assigned in
Topics are displayed with the standard Builder page
Topic Detail. There is a standard component -
Articles With This Topic.
But, when the user with any other language selects the same topic he does not see the articles and there is a message
No Article Found instead.
If the user will paste the URL to the article directly, not the topic he would be able to see the article in default English language.
If there any way to fix this in the way that users with any language can see all related articles to the topic as English language user?
NOTE: We do not want to translate articles but want to display them in English for all user languages. BTW, Multiple languages are added to Knowledge setting.
Thanks in advance.