I'm having an issue where I send and email and then several hours later I'll try to create a discovery report to show other stakeholder the clicks, bounces, etc. However, the send does not appear in the report until the next day.

Is this normal? Does a send only appear in Discover report after 24 hours?


Discover usually is populated once per day as its a seperate reporting platform. You can usually find a Automation that is scheduled to run once per day which transfers all the data for the previous 24 hours.

The non discover reports do run instantly.

Hope this helps

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  • Thanks Andrew this is exactly the response I was looking for. Can you provide more insight on the “automation” that’s running? Where can I find it? Or is it on the backend? – balwill Nov 13 '19 at 0:38
  • the automation normally has your organisation name in it and in my instance contains alot of Data Factory Utility activities with all "extracts" listed. – AndrewC Nov 13 '19 at 1:14
  • help.salesforce.com/… – EazyE Nov 13 '19 at 12:50

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