It seems there might have been an undocumented change to the behaviour in lookups in Winter '20?
Previously, when clicking the "New" link at the bottom of search results, I'm pretty sure that a "New" modal would pop-up, regardless of whether the "New" action had been overridden with cu
Now, it seems that the "New" link recognises the override. This would be good, except:
- The override re-directs the user to a fresh page with the custom "New" process on it. This means that the user loses any work they had done on the record they were working on.
- The custom "New" process doesn't appear to have context provided to it, so we can't adapt our "New" process to re-direct back to the record which was being created.
This change in behaviour runs the risk of being a worse user experience than before? Has anybody else seen this and worked around/with it?