Our relatively new org, actually about a year old, but only recently discussed sending emails from within Salesforce, shows the following within the email action?
I believe we had a choice to send via a 3rd party service (Office 365/Gmail) or use Salesforce. I believe Salesforce was clicked by an admin and now everyones email action looks like this. Any ideas on how we can enable it?
I did note a setting under "My Email Settings" for each user that defines which email editor to use - ultimately changing it made no difference.