We currently have a Triggered Send Definition that is encountering errors occasionally and preventing further emails from sending. Marketing Cloud support has been able to provide some error messages, but identifying the record that generated the error and specifying the 'fix' has been very difficult. MC Developer support has provided the following links and advised to implement RaiseError and InsertDE functions in order to better identify errors.
RaiseError Function (Stack Exchange post) RaiseError Function
I'm still new to AMPscript, and I'm having a hard time making sense of a practical usage. I've asked for help from a developer, and he says that based on the example, the specific conditions of the error must be defined in order for this to work. Are we missing something?
Is there a way we can use the functions to write ANY error that is encountered to a separate DE?
We'd also like to make sure the errored record is skipped/logged, but the TSD continues to function. Any suggestions?