We have two types of opportunities and two types of leads. The two opps are for different business processes related to the customers specific needs.
We currently have sales agents able to convert a Lead of Record Type 1 into Opps with a record type 2. This is causing problems with the customer data once the sales agent moves to the existing opp and begins the sales process.
As a result they have to create a new opportunity and change the record type manually and fix the opp that way.
We would like to use a validation rule on the opportunity to fix this problem. Here is what I have so far:
AND(ISNEW(), NOT(Original_Lead__r.RecordType.DeveloperName = RecordType.DeveloperName) )
This will fire on initial conversion, but let's say the customer needs a second opportunity of record type 2 after conversion, the rule will still fire and prevent its creation. Anyone have any suggestions?