I'm trying to remove the workItem from my Omnichannel whenever an End User or an Agent End the chat. For this, I'm writing this Lightning Component. If I have 3 workItems and the 2nd Agent end the chat then it is removing the 1st and 2nd workitems in this list.But I want to remove only the second one.

Below Is my Code.


<aura:component implements="flexipage:availableForAllPageTypes" access="global" >
    <lightning:omniToolkitAPI aura:id="omniToolkit" />
    <lightning:button label="Close" onclick="{! c.closeWork }" /> 


    closeWork: function(cmp, evt, hlp) {
        var omniAPI = cmp.find("omniToolkit");
        omniAPI.getAgentWorks().then(function(result) {
            var works = JSON.parse(result.works);
            var work = works[0];
            omniAPI.closeAgentWork({workId: work.workId}).then(function(res) {
                if (res) {
                    console.log("Closed work successfully");
                } else {
                    console.log("Close work failed");
            }).catch(function(error) {

I'm new to Lightning. Please help me with this.

Thanks In Advance,

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