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I need to do a complete export of all the mobile connect contacts in a Marketing Cloud account. Currently, I'm doing a SELECT on the _MobileAddress data view, and then export the resulting data extension. But, that data view does not contain the contact key column. Which I need for my export. I wonder if there is any way to achieve this.

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There are two options here:

1. Mobile Connect lists

Simply create a filtered list in Mobile Connect and export it - the Subscriber Key will be there.

2. New Mobile Connect attribute

  • extend the Mobile Connect attribute set with a new custom value that represents the contact key
  • create a new query that will pass your contact key value into two columns of a data extension
  • configure a new import definition that will populate both the standard contact key and you new custom duplicate contact key column
  • grab the new column with you _MobileAddress query
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