I'm new to Marketing Cloud. I started with Journey Builder and now moving to Automation Studio. Emails sent through a journey are synced with Contacts in Sales Cloud in the Individual Email Result related list. But emails sent through an Automation are not. Is this normal? Is there something I missed?


1 Answer 1


@Rain already answered this question, check out this link:

Synchronising tracking data back to Salesforce from Marketing Cloud

  • Indeed, thanks a lot Rachid! Commented Oct 24, 2019 at 14:36

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