I have a very simple workflow rule that sends out an email alert when the record is created and any time it's edited to subsequently meet criteria.
If I log in as an admin, the alerts are sent out and I receive an email but if I log in as a different user with a custom sales profile, I do not receive an email. What could be the issue?
Note - 1. Email deliverability is set to All emails. 2. Workflow is activated 3. The user I am using has a valid email address on the user record. 4. The profile has send email permission. 5. The user has access to the template used in the alert. 6. This is a visualforce email template 7. debug log has following entry.
15:38:24.35 (219289845)|WF_EMAIL_SENT|Template:00X33000001YjlF|Recipients:email@example.com |CcEmails:firstname.lastname@example.org 15:38:24.35 (219379650)|WF_ACTION| Field Update: 1; Email Alert: 1; Flow Trigger: 1;