Our client has MobileConnect and wants to be able to track SMS sends into Saleforce on a PersonAccount.
Is there a way to track individual SMS send results into Salesforce ? Actually, in my research it seems there is no out of the box feature. Is it still the case ? Because we can see a related list in Salesforce called "SMS Sends" that we can add on a PersonAccount page layout. What is it for, if these are not SMS Sends from SFMC ? And how can we make it possible for the client ?