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I have started building my Journey as slowly and tactful as possible. The entry point is a data extension containing a field called FirstDepartueDateTime. A Decision Split activity checks whether this date is after 2 days from now. I then add a Send Email activity after that and that is it for now. The Journey looks ok and the Decision Split is orange on the canvas.

enter image description here

I save the Journey and click on the validate button. But I get the following error message:

This Decision Split activity is not configured. Configure all activities before activating.

And my canvas turns into this: enter image description here

As I click on the now red Decision Split, I notice that FirstDepartureDateTime attribute is replaced with Invalid Attribute and it seems as if the attribute together with the condition go missing. enter image description here

The attribute FirstDepartueDateTime exists in the Entry Point Data Extension and nothing has changed. I cannot validate this journey and I don't know what is missing? Is this because the Entry Point Data extension is empty?

  • Did you try deleting the Entry data extension from the Journey and selecting it back again? – Rachid Mamai Oct 1 at 13:07
  • @RachidMamai This is what I just did to no avail. – Disasterkid Oct 1 at 13:07
  • @RachidMamai The entry point data extension is currently empty. I don't think this should cause a problem, right? – Disasterkid Oct 1 at 13:09
  • No, that's not the cause. It's a dumb question but is FirstDepartueDateTime a date field? – Rachid Mamai Oct 1 at 13:12
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    Sometimes Journey Builder shows this error randomly. In most cases, I had to delete and select back the entry source, save and then refresh the page. That solved the problem for me.. – Rachid Mamai Oct 1 at 13:22
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As I've suggested in the comments, sometimes Journey Builder shows this error randomly. In most cases, I had to remove and select back the entry source, save and then refresh the page. That solved the problem for me in most cases.

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