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When I create a lightning page with Lightning App Builder, I have 2 design options : one for desktop and one for the phone. I customize both for Account object.

Ligthning app builder in Phone mode

I save the page, activate it as org default for desktop and phones, and as App default for all apps for desktop and phones. I save again and go back to any account page in my browser, my customized page displays. Perfect !

But when I connect to mobile, either in browser or Salesforce 1 app, no matter what I try (check permissions, double check activation settings, dis/reconnect...) I still have the standard page with 3 tabs (Chatter, Details, Related). No way to have my ligthning page.

Standard record page on phone

I read here https://developer.salesforce.com/forums/?id=9060G000000UV5SQAW that Salesforce 1 won't use a Ligthning page. If it's true, what is the point of activing pages as default record pages for mobile ? It makes no sense...

What am I missing ? Please help, it's driving me nuts !

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    I can't seem to immediately find the documentation on this... but you may need to enable the Mobile on Lightning permission...
    – Chris Johnson
    Sep 25, 2019 at 20:39
  • It does work, thank you so much I'd never have found ! Funny thing my post title was almost the name of the permission I had to turn on :) You should make an answer so I can mark it as best. However is it not insane that there is a complete framework to configure apps for mobile when it's still an experimental feature, without even a notice ? Or did I definitely miss it ?
    – Emmanuel BRUNO
    Sep 26, 2019 at 11:45
  • Salesforce did seem to put the cart before the horse on this a bit... but I believe the new functionality is slated for GA in the Winter release.
    – Chris Johnson
    Sep 26, 2019 at 14:07

1 Answer 1

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Emmanuel, as you've confirmed... if you want to use the Lightning Page framework for mobile, you must enable the Mobile on Lightning Permission: https://releasenotes.docs.salesforce.com/en-us/summer19/release-notes/rn_general_new_mobile_app_pilot.htm.

In case this link goes away... one ultimately needs to add the "Lightning on Mobile" System Permission to the user... either through a Permission Set or Profile.

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  • Unless I'm wrong, it looks like the permission doesn't exist anymore and is not necessary in Winter 20. Didn't find anything in release notes however...
    – Emmanuel BRUNO
    Oct 15, 2019 at 6:41
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    The permission has been renamed. It's now "New Salesforce Mobile App." Salesforce has added a "New Salesforce Mobile App QuickStart" option in Setup. You can find it near the top of the Setup menu. The release notes have a section entitled "Salesforce App: Welcome to the New Salesforce Mobile App" that provides some additional information.
    – Chris Johnson
    Oct 16, 2019 at 14:36

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