Live Agent: Users current location (URL)

Question

Is it possible to get the users current location (URL) they have started the chat from. To see where the user currently is. I am unable to find an example of this.

We make use of Embedded Service

https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_overview.htm

The javascript is loaded on every page.

The goal is to see where the customer is on the website at all times.

The code

<script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script>
<script type='text/javascript'>
    var initESW = function(gslbBaseURL) {
        embedded_svc.settings.displayHelpButton = true; //Or false
        embedded_svc.settings.language = 'nl'; //For example, enter 'en' or 'en-US'
        embedded_svc.settings.offlineSupportMinimizedText = 'Chat met een expert';
        embedded_svc.settings.defaultMinimizedText = 'Chat met een expert'; //(Defaults to Chat with an Expert)
        //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)

        embedded_svc.settings.loadingText = 'laden...'; //(Defaults to Loading)
        //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)

        // Settings for Chat
        //embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
            // Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
            // Returns a valid button ID.
        //};
        var accountData = document.getElementById('myaccount') && document.getElementById('myaccount').dataset.account;
        if(accountData) {
          var accountDataObject = JSON.parse(accountData);
          embedded_svc.settings.prepopulatedPrechatFields = {
              FirstName: accountDataObject.first_name,
              LastName: accountDataObject.last_name,
              Email: accountDataObject.email
          };
        }

      embedded_svc.settings.extraPrechatFormDetails = [{
        "label": "URL",
        "value":  window.location.href,
        "displayToAgent": true
      }];

        //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
        //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)

        embedded_svc.settings.enabledFeatures = ['LiveAgent'];
        embedded_svc.settings.entryFeature = 'LiveAgent';

        embedded_svc.init(
            'https://xxx.my.salesforce.com',
            'https://xxx.secure.force.com/liveAgentSetupFlow',
            gslbBaseURL,
            '',
            'Chat_Team',
            {
                baseLiveAgentContentURL: 'https://c.la1-c2-fra.salesforceliveagent.com/content',
                deploymentId: '',
                buttonId: '',
                baseLiveAgentURL: 'https://d.la1-c2-fra.salesforceliveagent.com/chat',
                eswLiveAgentDevName: 'Chat_Team',
                isOfflineSupportEnabled: true
            }
        );
    };

    if (!window.embedded_svc) {
        var s = document.createElement('script');
        s.setAttribute('src', 'https://xxx.my.salesforce.com/embeddedservice/5.0/esw.min.js');
        s.onload = function() {
            initESW(null);
        };
        document.body.appendChild(s);
    } else {
        initESW('https://service.force.com');
    }
</script>

In this code I tried:

embedded_svc.settings.extraPrechatFormDetails = [{
        "label": "URL",
        "value":  window.location.href,
        "displayToAgent": true
      }];

But this does not work as expected. At the end of the chat I would still like to have a history of all the pages visited during the chat and possibly a timestamp.

Example:

Answer 1

I have managed to update an attribute URL using the following code:

  embedded_svc.settings.extraPrechatFormDetails = [{
    "label": "URL",
    "value":  window.location.href,
    "displayToAgent": true,
    "transcriptFields": ["URL__c"]
  }];

Though this does not update dynamically when the user changes pages.