In one of our sandbox, we are testing some funcationality which sends the email from workflow when ever a case with specific subject is created. But the problem is email sending is very inconsistent i.e. if I create 4 cases with the desired subject i get only 1 or 2 email.
Also I tested by adding my other teammates to the recipients, and strangely for not all of them are getting email but for every case only 1 or 2 is getting. If I get an email for case my teammate wouldnt get and viceversa.
I checked my junk email too but its not coming there either, and when it comes it comes only to inbox. I checked workflow rules are being trigger as there is another action of updating owner which is working fine, only email is inconsistent.
Any idea or thoughts on this please..