We have bulk contact approx 1 million and we want to delete these all contacts from the marketing cloud so how we can delete these contacts from marketing cloud?
asked Sep 9 '19 at 14:48
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You can delete up to 1 million contacts per operation.
When deleting a large number of contacts, the delete process can contain no more than one million records.
answered Sep 9 '19 at 14:52
You can automate the deletion process using SSJS. You need to populate a sendable data extension with Contact Keys you wish to delete (max 1 million at a time) and execute the call to Contact Deletion Framewok API. I have provided the code to do so, in my reply in this thread: Marketing Cloud SSJS: trying to automate contact deletion
answered Sep 9 '19 at 16:34
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How to create a sendable data extension for All Contacts (under contact builder) as we can not query all contacts? – Ravikant Kedia Sep 10 '19 at 7:15
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If you don't have your contact keys stored elsewhere (i.e. outside of SFMC) and your contacts have not been emails (i.e. they are not in all subscribers list), there is no way of querying or exporting them. I would suggest you to reach out to support, and ask them to provide you with a CSV file with all your contact keys on SFMC FTP, from where you could import it into a sendable DE. – Lukas Lunow Sep 10 '19 at 9:20
