I`ve got this type of error during the work in Lightning Community:

You have reached the Connect API's hourly request limit for this user and application. Please try again later.

My API Requests for last 24 hours are far away from the limits. I also found this statement:

Salesforce has a limit of 1000 (up to 3000) API call limit per user per hour

But, this cannot be happening.

Are there any ways I can find what triggered that limits? Thanks.

  • Did you find a solution? Oct 5, 2020 at 14:35
  • @ChiragMehta, I created SFDC support case and they solved that.
    – m_konyk
    Oct 7, 2020 at 14:45
  • thanks @m_konyk! Dec 28, 2020 at 11:31

1 Answer 1


Log a case with support. They have tools to troubleshoot. Alternatively, if you own the Event Monitoring product, you can do the analysis yourself, looking at the oDataCallout event type. https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_eventlogfile_externalodatacallout.htm

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