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I am sending a triggered send email through exact Target. to track these mails i want to create a task in salesforce for each mail sent.

I have seen this as normal behaviour when we send it manually through salesforce.

Please let us know if it makes sense.

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  • Not really sure what your question is. Commented Feb 11, 2014 at 15:01
  • Humm.. Ok. Normally when we send an email from salesforce using Exact Target App (appexchange.salesforce.com/…) it creates a Task in Activity history. in the description of the task it has Body of the email is tracked in salesforce. can we get the same if we do a triggered send in salesforce
    – Pravin
    Commented Feb 11, 2014 at 18:01

1 Answer 1

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If the Salesforce account is integrated with ExactTarget then the CreateSalesforceObject() AMPScript function could be included in the email which could create any SF object:

http://help.exacttarget.com/en/documentation/exacttarget/content/ampscript/ampscript_syntax_guide/ampscript_functions_for_use_with_salesforcecom/

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  • ok now got to know that its not tracked on Task, but an object "Individual Email Result" in ampscript how can we get the following Where Email Name :ettest Lead :Test Test, Test Test From Name : Pravin From Address :[email protected] Subject Line :ettest Date Sent :2/12/2014 1:41 AM Opened : Not Checked Date Opened Date Unsubscribed Number of Total Clicks :0 Date Bounced: Number of Unique Clicks :0 Link "View Sent Email" all this is tracked. how can we do the same for triggered send email from sf
    – Pravin
    Commented Feb 12, 2014 at 17:13
  • I think the formatting didn't come through on your question as it is very hard to read. I am not sure what is being asked.
    – Mac
    Commented Feb 12, 2014 at 17:43
  • see if this makes it readable: salesforce.stackexchange.com/questions/27721/…
    – Pravin
    Commented Feb 12, 2014 at 18:25

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