I receive the following error when attempting to use an object-specific quick Action via the 'Actions & Recommendations' Lightning Component:

Error message


  • 'Actions & Recommendations' were previously called 'Guided Actions'.
  • We're trying to use this feature to highlight next steps that a user should perform after they create a certain custom object record.
  • An 'Actions & Recommendations' deployment for a custom object has been created.
  • Type of guidance is set to 'Flows and quick actions'.
  • Two object-specific quick Actions were created on the custom object, added to the page layout, and added to the 'default' channel of the deployment.
  • The 'Actions & Recommendations' Lightning Component was added to the custom object's page layout, the quick Actions appear after clicking 'Add', but they don't appear in the panel itself (below the 'Add' button):

Actions & Recommendations quick Actions


Any idea why this error appears and how can I resolve it?

And why don't my quick Actions appear in the panel under the 'Add' button?

Any assistance would be much appreciated.


Salesforce support has confirmed that this is due to a bug with 'Actions & Recommendations' and custom objects: https://success.salesforce.com/issues_view?id=a1p3A000001PYcdQAG

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