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Issue

I receive the following error when attempting to use an object-specific quick Action via the 'Actions & Recommendations' Lightning Component:

Error message

Background

  • 'Actions & Recommendations' were previously called 'Guided Actions'.
  • We're trying to use this feature to highlight next steps that a user should perform after they create a certain custom object record.
  • An 'Actions & Recommendations' deployment for a custom object has been created.
  • Type of guidance is set to 'Flows and quick actions'.
  • Two object-specific quick Actions were created on the custom object, added to the page layout, and added to the 'default' channel of the deployment.
  • The 'Actions & Recommendations' Lightning Component was added to the custom object's page layout, the quick Actions appear after clicking 'Add', but they don't appear in the panel itself (below the 'Add' button):

Actions & Recommendations quick Actions

Question

Any idea why this error appears and how can I resolve it?

And why don't my quick Actions appear in the panel under the 'Add' button?

Any assistance would be much appreciated.

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Salesforce support has confirmed that this is due to a bug with 'Actions & Recommendations' and custom objects: https://success.salesforce.com/issues_view?id=a1p3A000001PYcdQAG

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