I'm having trouble getting the pardot authentication API (v4) working. After triple checking I'm sure I'm using the correct credentials.

Making a POST to


1 Answer 1


After many failed attempts I found this useful blog post at https://katiekodes.com. The following is what's relevant to my question.

Plus, if you’ve set up Pardot to leverage single-sign-on via Salesforce credentials, you can’t even get into the API without having a dedicated Pardot user whose “email address” isn’t the username of a user in the Salesforce org you have connected to Pardot.

And that is exactly what was causing my problem. So my solution was to create a new "dedicated" Pardot user with an alias that I set up for my email (any different email address will work).

As stated later in her blog post,

If you have Salesforce sign-on turned in, ignore all prompts from Pardot to choose a “CRM Username” for the user you just created.

Thanks, Katie Kodes!

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    – Adrian Larson
    Aug 15, 2019 at 23:56
  • @AdrianLarson Yes it is! That would be Mt Sneffels. We were on the ridge between the Blue Lakes and Yankie Boy Basin in the photo. Aug 16, 2019 at 13:06
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    Nice work! Sneffels has got to be one of the most beautiful places in the world. Anyway, welcome to SFSE! :)
    – Adrian Larson
    Aug 16, 2019 at 13:27

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