Is there a way to control which email folder will appear on click of "Select Template" button on the email author page?

Right now it opens the last folder user opened.

As of today, we have used url hack on Salesforce classic which populates the To, CC, Related Record and Template. But when user click on the Select Template to change the template, the "Select Template" popup opens an unrelated email folder (the email template folder user recently opened, may not be related to the current selected template)

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.