- Would it be possible to send from the SAP verified private domain @company.com in Marketing Cloud without disrupting internal company correspondence that uses the same domain? I have seen conflicting opinions on this and would appreciate any clarification.
Originally, we set up a SAP verified domain which is: @company-email.com. We would like to switch this SAP verified domain from @company-email.com to our company domain @company.com and host the DNS ourselves. We no longer have any use for our original SAP verified domain.
Furthermore, according to this article: https://help.salesforce.com/articleView?id=000333591&type=1&mode=1, there is a difference between a Private Domain that is included with the Sender Authentication Package vs. a Private Domain that is purchased separately. We do not wish to purchase a private domain separately. We wish to switch the current SAP domain @company-email.com to @company.com.
Also, we have no need for RMM and would prefer if replies went directly to firstname.lastname@example.org
Thanks for your help.