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I've created a journey with a data extension as its entry source. I'm creating Task Activities which look like this: Task > Create New > Assigned to ID, Subject, Status, Priority, and RelatedtoID (using SalesforceID)

I activate the journey and look to Sales Cloud, but there are no new tasks created. The journey is set up as a test for this one task.

I know the connection does work, because I can create leads with object activity.

Am I missing something? I've tried re-creating it a few times and I can't get tasks to be created.

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At the root, it did not create the object because SFDC did not accept it. I’ve found that its typically not created due to SFDC validation rules. I would check field lengths, data types, if there are any pick list fields - your data will need to conform to one of those exact values.

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  • Or missing a required field
    – EazyE
    Jul 25, 2019 at 0:32
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    I was able to find that the "Related To" field was the culprit. I'm trying to relate the task to a lead or contact based on the SalesforceID but I can't find one that pushes data into the task. I'm currently trying the NameID and not having luck using the ID from entry source or contact data. Jul 25, 2019 at 15:40

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