How can I capture the standard object case 15 digit ID, and my situation is I want to create a custom button url which is having EDIT standard button features. In my case object, when I click on edit button the status field should change to 'New', but it not happening with standard edit button where I need to change manually from status A to status 'New'. So I thought I can create a custom button and when I click on it, it auto-populate the status field value to'New'. So for these reason I want to use custom button. !!!!Any Suggestions is really Appreciate.
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Can you be more specific about functions you want? Because if you want only change in status than you need trigger not button.– Artur KępczyńskiFeb 5, 2014 at 14:56
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2 Answers
You can create a custom button and add some custom parameters to the edit url. The url would look something like this:
https://cs11.salesforce.com/{!Case.Id}/e?retURL=%2F{!Case.Id}&nameofyourstatusfield=New
To find out the name of your status field, view source on the edit page and look for the name attribute. It should look something like this: <select id="cas7" name="cas7" tabindex="2"></select>
So if the name of your status field is "cas7", the url would look like:
https://cs11.salesforce.com/{!Case.Id}/e?retURL=%2F{!Case.Id}&cas7=New
If you want just change status please create before update trigger.
answered Feb 5, 2014 at 15:07
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not really different than a trigger .. both happen after the record is submitted from the page. Feb 5, 2014 at 23:39