I am getting the following error when clicking a button in an email:
We cannot direct you to the requested web page at this time. Please try again.
The button is linked to a CloudPage in the most common way, using CloudPagesURL: %%=CloudPagesURL(337)=%%
. There is nothing unusual happening in the Cloud Page itself, just some simple AMPscript wrapped in a try/catch statement, so it should work no matter what. The Cloud Page has been published and works fine when accessed from the link inside Web Studio -- but, I think the error happens somewhere earlier and upon clicking the button, we don't even get to the Cloud Page.
This is not a VAWP link and it is not in any way connected to a SendLog, so it's not that.
The only thing that comes to my mind, is that it might have something to do with the custom subdomain that we use in the account - but I checked other Cloud Pages and they can be accessed from email without any errors.
Any clues what else could be causing this issue?
%%=CloudPagesURL(337)=%%
- it's as simple as that and I shouldn't have to wrap it in a RedirectTo, it's not dynamically pulled from a Data Extension