Iam getting error from website where we are implementing salesforce Chat (snap in chat). In this we are trying to give post chat survey to the customer and we have built a VF page for this. When we attach this post chat survey page into live agent post chat configuration it is showing defused to connect. Below is the screenshot, please can anyone help me with this .

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Please can anyone help me with this.. Thanks in Advance.

Thanks, Varun

  1. Go to your site setting (salesforce) change Clickjack Protection Level to "Allow framing of site or community pages on external domains (Good protection)"
  2. Add your website to Whitelisted Domains for Inline Frames in site setting page
| improve this answer | |
  • Hi Jack, Still I'm facing same issue even though If I added website address to whitelisted domains. – varun Jul 22 '19 at 18:25
  • I'm getting the error : dev2-carharttars.cs70.force.com/PostChatSurvey' in a frame because it set 'X-Frame-Options' to 'sameorigin' – varun Jul 22 '19 at 18:35
  • did u finish step 1 above? – Jack Dawson Jul 23 '19 at 17:42
  • Jack it is working. Yes, we have to add to the whitelisted domain for VF page in session settings. – varun Jul 23 '19 at 22:45

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