I am learning about knowledge articles and came across this two.
- In Setup->Quick Find, I can create a new article type, let say FAQ in Knowledge Article Types.
- However, if I go to Setup->Object Manager->Knowledge->Record Types, I can also create a FAQ type for Knowledge (I followed a trail in Salesforce trailhead about creating a new type called 'How To' for Knowledge Articles).
Are these two options the same or different and if so, in what ways?