The global search bar on can give suggestions based on Name. For example, entering 'James' will suggest the below:

enter image description here

'James Bonello''s phone number is 79521075.

I would like to know if it is possible to get the same above suggestion just by entering the phone number or any other custom field. As it stands, if I enter '79521075' in the global search, I will only get the below:

enter image description here



Yes, it is possible! Simply make the Phone field the second field in the Account object's Search Results layout.

This can be done from: Object Settings > Account > Search Layouts > Search Results > Edit

When performing a full search, the results returned are records whose 'Names' or secondary fields (ie. the second field in the Search Results layout) match your search query.

Reference: https://help.salesforce.com/articleView?id=search_instant_results.htm&type=5

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.