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The global search bar on can give suggestions based on Name. For example, entering 'James' will suggest the below:

enter image description here

'James Bonello''s phone number is 79521075.

I would like to know if it is possible to get the same above suggestion just by entering the phone number or any other custom field. As it stands, if I enter '79521075' in the global search, I will only get the below:

enter image description here

Thanks!

0

Yes, it is possible! Simply make the Phone field the second field in the Account object's Search Results layout.

This can be done from: Object Settings > Account > Search Layouts > Search Results > Edit

When performing a full search, the results returned are records whose 'Names' or secondary fields (ie. the second field in the Search Results layout) match your search query.

Reference: https://help.salesforce.com/articleView?id=search_instant_results.htm&type=5

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