A Hyperlink Formula field, that's supposed to navigate to a Visualforce page, opens in one/one.app mode for few users and visualforce mode for others. This behaviour happens only in lightning. What could be the reason for this ? I have checked for Salesforce1 user field ( if that's required ) on all users, it's false.

Here is the field value :

    IF (OR(---condition---),IF(OR($User.UIThemeDisplayed == 'Theme4d', $User.UIThemeDisplayed == 'Theme4t'), HYPERLINK("/apex/---VFPage1--->?id="&Id,
 IMAGE("/resource/test", "Test"), "_self"), HYPERLINK("/apex/---VF_Page2---?id="&Id, IMAGE("/resource/test", "Test"), "_self")), NULL)
  • Can you add the hyperlink in the question as well? – sanket kumar Jul 12 '19 at 11:25
  • added it. @sanketkumar – Lalitha Sagarika Jul 12 '19 at 11:32

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