I am creating a new version of an existing journey that I have as I noticed an error with the way contacts pass through (see image below):
The fluctuations of populations did not make any sense. I believe that the problem is the goal and its exit criteria. It prompts the following error message:
At least one attribute in this filter criteria could produce multiple matching values. By default, Journey Builder uses the first matching value. You can use attribute-to-attribute comparison to determine the right match. Learn More
The goal has three criteria of:
status equals A OR status equals B OR status equals C
with the exit option checked.
I have two questions:
1- What exactly is the error message that I am getting, I read the documentation and I still am a bit confused?
2- How do I fix this issue?
Thanks in advance