A few days ago I created a new "system administrator" user in this way:

service setup - users - new

user license: salesforce

profile: system administrator

But now I can't. I don't have the option "salesforce" for the "user license" field that is the only license that allows the "system administrator" profile. Now "user license" has only these options:


partner app subscription

salesforce platform

work.com only


Why is "salesforce" option missing?


  • 8
    It sounds like you are out of licenses. In Setup, go to Company Information - does it show some licenses available? – Daniel Hoechst Jul 5 '19 at 21:33
  • @DanielHoechst You're right. I'm already using the two "salesforce" licenses that I own so I don't have other "salesforce" licenses available. Thanks! – bluestone Jul 6 '19 at 13:53

You can only select licenses types that are available. You can check to see if you have any available in Setup under Company Information.


I solved.

I can't visualize the "salesforce" license in the drop-down menu because I have finished the "salesforce" licenses.

One can visualize the licenses that they own in Setup - Company Information.

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