I'm having problems trying to export a data extension from Salesforce Marketing Cloud to FTP.
I created an Automation to extract this file, but I want to extract in UTF-8, my database only import files in this format.
So, how can I convert my data extract to UTF-8, instead of UTF-16?
I've tried to add a new Data Extract Activity, using ExtractType: Custom UTF-16 to UTF-8 Encoding. But that it isn't working, occur an error in this activity. I've fund that some guy did a File Convert, but I can not find that option in my Salesforce Marketing Cloud Business Unit.