I recently created a Survey in the Sales Cloud, but I want to be able to get the responses in the Marketing Cloud to add them to a journey and better manipulate this data. I was able to create a synchronized data source but only with the Survey Invitation entity (MC -> Audience Builder -> Contact Builder -> Data Sources -> Synchronized -> Set Up Object), but as I mentioned before I need the Survey Question Responses entity (Salesforce Standard Object). How can I set up a synchronized data extension with the Survey Question Responses Object?



If that Survey object is not available in Data Sources, then you can try using an Import Activity to import the Salesforce Object.

If your account is integrated with a Salesforce account, use an import activity to create and populate a data extension with the data from a Salesforce object or report.

Email Studio > Email > Interactions > Activities > Import > Create

Under File Location, select the Salesforce Object & Reports. You must be logged in as an integrated user.

Import Salesforce Object

  • just tried this and the objects were mapped into a data extension, but they did not appear in contact builder as data sources. I guess this might work better for this particular case, but for future reference how can I make the objects appear as data sources?
    – Intern
    Jun 28 '19 at 11:56
  • just talked to support, seems to be a permission sets issue. I have not tried solving it, but this answer provides a good alternative
    – Intern
    Jul 1 '19 at 14:25

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